Frequently Asked Questions

What is Inca Pica hot sauce? 
Inca Pica is a hot sauce made with authentic Peruvian ingredients and spices. It can be added to any kind of food, and with its unique flavor, it will make everything taste delicious.

Should I keep it refrigerated? 
Yes, you should keep it refrigerated even before you open it.

What is the shelf life?
Inca Pica is made fresh daily and is kept refrigerated from the moment it is made and transported to our distributors, wholesalers and retailers. It will last up to six months refrigerated. It can be at room temperature over night and there won't be a problem but try to keep it refrigerated. All bottles have a use by date.

How can I pay for it? 
We accept all major credit cards, PayPal, Google Pay, and ApplePay.

Where does it ship from?
Inca Pica is made in Long Beach, California, but it can be shipped from Long Beach or from some of our distributors throughout USA. That depends USPS, UPS, Fedex, DHL.

Where else can I buy it?
We have several supermarkets and stores all over USA. You can use the Find a Location tab on shopping page. If you would like your local market to carry it, please send us an email with the store information, and we’ll be happy to make it available for you at your local store. You will be avoiding shipping, and we’ll make sure is always in stock.

Is it healthy?
Inca Pica does not contain any dairy, nuts, soy, or artificial preservatives.  It is made with the freshest ingredients. We can also say that it is vegan and Kosher.

Why does it cost so low?
We wanted to make our hot sauce very affordable to our consumers, and we are starting out by selling it online direct to consumers at $4.99 per bottle, but our goal is to put it in all the stores and supermarkets to be purchased for less than that.

Why do I see an oil separation?
You have to shake it very well before you pour it. We blend the sauce to certain rpm to create emulsion for the oil not to be separated from the water or vinegar, but separation is inevitable and happens over time. All you have to do is shake it well before you serve it.

Can I sell it?
Yes, you can open a wholesale account by ordering in bulk. There is a minimum order. Please email or call to get this set up.

Are you hiring? 
We are always looking for sales representatives all over the USA. Please send us an email if you are interested. 

What is your refund policy? 
We want nothing else but your satisfaction. If you are not satisfied with the product or you feel like there is anything wrong with the sauce, please send us an email with an explanation, and we’ll work immediately on fixing the problem. We will replace it and/or refund you the money.